Passenger Reviews

Drivers can login to their account and check their reviews submitted by the passengers. At the end of each journey, the system prompts the passenger to submit their feedback for the journey along with the stars in review in different parameters.
This feature helps the admin to keep track of their best performing drivers and to reward them and also to check on the drivers with low performance and to ensure that their work is improved.
This feature gives ability to the passengers to give their reviews directly to the taxi company. And also when they are making the booking, they will be able to see the rating for the drivers which is assigned to them for the journey.

1. Passenger Makes A Booking

Passenger can make a booking on mobile app, website booking engine or can simply call and admin can make the booking on admin panel.

3. Driver On Run

Driver then goes to pick up the passenger on the given location which driver can locate on Google Maps within the application.

5. Passenger Pays

Passenger can then pay the total trip amount via Cash or via Online Payment Gateway or via Wallet which gives the confirmation message to driver and to the passenger too!

2. Auto Dispatch

The system defines the nearest available driver for the passenger who can reach on time and also has better reviews.

4. Passenger On Board

When driver picks the passenger from pick up point, the Driver clicks on ``Start`` to start the journey which can be tracked LIVE on Dispatch Admin too.

6. Automatic Accounts

System automatically creates the Ledger account for all the drivers which shows the how much the company owes to driver or owns from the driver.

taxi dispatch app

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