Once the passenger makes the booking, they want to be sure that they will get the ride in time at their exact location. Your Cab Manager app gives the passenger ability to track their driver from the moment they left for the pickup. Also, they get the option of calling them, in case of there has been a change in their location or anything.
Also, when the driver reaches the pickup location, the app sends the notification to the passenger that their ride is arrived.
Both the apps are perfectly programmed to be synched with the dispatch system. So, the system will get the notification of both of their status from time to time. So, admin can track their drivers 24*7*365, from their dashboard.