Now a days, no one has time to check their emails or messages to know the status of their ride. Everything is required to be done real-time, then why not the tracking of your ride?
Your Cab Manager is the system with the perfect sync between the apps and the booking engine. The app is linked with the system to send the constant data to the system through the internet. It sends the exact location of the driver to the system in every few seconds.
That is how, the passenger can know where their rides are and also admin can know exactly where their drivers are.
Not just that, admin can know which driver is on the way, on the break, on the booking or which is offline in real-time.